Active Employees

Benefit Concepts offers life cycle processing. We manage the entire process from new hire through COBRA and everything in between for participants on one website. Using one log-in, participants can access all benefit information and history, 24 hours a day. Benefit Concepts’ Call Center representatives are available Monday through Friday, 8:30 am – 9:30 pm, Eastern Time, to assist participants with any questions or issues.

Active employees can:

  • Enroll in benefits and view benefit history
  • Report life status changes such as marriage, birth, adoption, divorce, etc.
  • View current benefits, including pending benefits
  • Add dependents
  • Add/change beneficiary information
  • View and print all correspondence
  • Edit email / personal information
  • Change password
  • Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools
Benefit Concepts offers Life cycle processing. We manage the entire process from new hire through COBRA and everything in between.

FSA participants can:

  • Submit claims online, including uploading substantiation
  • View actual claim and substantiation
  • Access Account Information: annual election, YTD contribution, YTD disbursements, and available funds
  • Access Claim Submission History: all claims, denied, approved, not reviewed
  • Access Account Balances: funds available, pending payments, total disbursements and approved claims
  • View Account effective date, end date, election amount, per pay contribution, deposit amount
  • View banking details
  • Edit email / personal information
  • Change password
  • View method of reimbursement (web, paper, Stored Value Card)
  • View Claim run-off date / grace period date (if applicable)
  • Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools (EBIA expense table/Sec. 125 calculator)

For more information on the services offered, please click the link(s) below, or visit our Services Section.


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